Terms & Conditions
Customer Care
Welcome to Trippy Game: Your Urban Fashion Journey Begins Here.
At Trippy Game, we're more than just a clothing brand; we're a vibrant community that celebrates urban fashion as a form of self-expression. Our journey began with a vision to redefine streetwear, infusing it with bold colors, innovative designs, and a touch of the unexpected.
We understand that clothing is more than just fabric – it's a canvas through which you showcase your identity, attitude, and style. From the bustling streets to the cutting-edge runways, Trippy Game is your passport to a world where fashion is a game, and you're the player.
Our Commitment to You
At the core of our philosophy lies a commitment to delivering exceptional quality, unparalleled style, and a customer-centric experience. From sourcing ethically produced materials to crafting designs that ignite creativity, our focus is on offering products that resonate with the urban spirit. Each piece in our collection is carefully curated, ensuring that it not only meets your fashion desires but also aligns with our sustainability and ethical values.
Trippy Game Services:
1. Stylish Collections: Dive into a treasure trove of urban fashion, where each collection is a journey through color, patterns, and self-expression. From statement tees that voice your attitude to meticulously crafted accessories that complete your look, our range is designed to cater to every facet of your style.
2. Ethical Sourcing:
We take pride in our responsibility towards both our customers and the planet. Our products are ethically sourced, promoting fair labor practices and environmentally conscious production methods.
3. Expressive Designs:
Our designers are artists who paint with fabric. They infuse each piece with a blend of creativity and boldness, making sure that every Trippy Game item tells a unique story.
4. Customer Care:
Our dedicated Customer Care team is here to ensure your experience with us is seamless. From answering your queries to assisting with returns and exchanges, we're always ready to help.
5. Secure Shopping:
Your online security matters to us. Our website employs state-of-the-art encryption to safeguard your personal and payment information.
6. Loyalty Rewards:
Our Loyalty Program is our way of saying thank you. Enjoy exclusive rewards, discounts, and early access to collections as a part of our community.
Customer Care Policy
We understand that trust is the foundation of any successful relationship. That's why we've crafted a comprehensive Customer Care policy to ensure you have all the information you need to shop with confidence.
1. Contact Us:
Have a question or need assistance? Our Customer Care representatives are just a call or email away. Reach out through our Contact Us page, and we'll respond promptly.
2. FAQ Section:
Check out our detailed FAQ section for quick answers to common questions about ordering, shipping, returns, and more.
3. Live Chat:
Our Live Chat feature provides real-time assistance, helping you make informed decisions as you shop.
4. Order Tracking:
Monitor your order's progress using our Order Tracking page. Stay updated on delivery timelines and locations.
5. Returns and Exchanges:
Our flexible return and exchange policy ensures you're satisfied with your purchase. For details, visit our Returns and Exchanges page.
6. Secure Payments:
Your online safety is paramount. We offer secure payment gateways to protect your personal and financial data.
7. Ethical Practices:
Learn about our commitment to ethical sourcing and sustainable fashion on our website.
8. Feedback Welcome:
We value your input. Share your feedback, suggestions, and experiences through our Feedback portal.
Get in Touch:
We're excited to be a part of your urban fashion journey. For any queries, concerns, or assistance, reach out to us at:
Privacy & Safety
At Trippy Game, your privacy and safety are paramount to us. We are committed to protecting your personal information and ensuring a secure shopping experience. Please take a moment to review our privacy and safety practices.
1. Secure Shopping:
Our website employs state-of-the-art encryption and security measures to protect your personal and financial information during online transactions. Your data is safeguarded through the latest SSL (Secure Sockets Layer) technology.
2. Data Protection:
We value your trust and handle your personal data with utmost care. We collect only the information necessary to process your orders and provide a seamless shopping experience. Your data is never shared with third parties without your explicit consent.
3. Payment Security:
When you make a payment on our website, your payment details are encrypted and processed through secure payment gateways. We do not store any sensitive payment information on our servers.
4. Cookie Usage:
Our website may use cookies to enhance your browsing experience. These cookies help us remember your preferences, analyze site traffic, and improve our services. You can manage your cookie settings through your browser.
5. Email Communication:
We may send you promotional emails about our products, discounts, and offers if you subscribe to our newsletter. You can easily opt-out from receiving these emails by clicking the "unsubscribe" link provided in each email.
6. Third-Party Links:
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing any personal information.
7. Child Privacy:
Our products and services are intended for individuals above the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us with their information, please contact us immediately.
8. Your Consent:
By using our website and providing your information, you consent to our privacy practices as outlined here.
9. Updates to Privacy Policy:
We may update our privacy policy from time to time. Any changes will be posted on this page, and the revised date will be indicated. We encourage you to review our policy periodically.
10. Data Access and Removal:
You have the right to access, correct, or request the removal of your personal information. If you would like to do so, please contact our Customer Care team.
Your privacy and safety are non-negotiable aspects of your journey with us. If you have any questions or concerns about our privacy practices, please reach out to our Customer Care team. We're here to ensure your experience with Trippy Game is not only stylish but also secure.
Payment Methods
- Credit / Debit Cards
- PAYPAL